Welcome to KSCrossStitch.com. KSCrossStitch.com.com provides services to you subject to the following conditions. If you visit or shop at KSCrossStitch.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future KSCrossStitch.com service (e.g., Your Profile, Gift Certificates, shop,) or visit or purchase with KSCrossStitch.com, whether or not included in the KSCrossStitch.com Web site, you also will be subject to the guidelines and conditions applicable to such service or business. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.

Privacy

KSCrossStitch.com will never share customer information with a third party. All order data is securely processed to complete the order and confidentiality is guaranteed. KSCrossStitch.com does not have access to any customer payment information. All payment information is securely processed by our Payment Processor and they are prohibited in using your information in any other way but to only charge you for the order.

Returns

1.Should you receive the incorrect item, you may return the item within 10 days of receiving it. Please contact us within 5 days of receiving the item prior to any returns so we can provide the correct instructions on returning the item.

　

2.Should you receive an item with a defect or damage, you must contact us within 5 days and provide a digital picture of the item received.

Unacceptable reasons for an exchange: colors are darker/lighter than pictured, items had minor color differences from the picture, items do not fit (due in part of error by the customer), I would rather have a different one.

　

3.Should you wish to return the item for any other reason, please contact us and we may look into it.

Item and Availability

1.All items are subject to availability. In some instances, items may go out of stock right after an order has been placed. Special discounts and offers are available on a first come first serve basis due to limited available quantity.

　

2.All the items are in US Men's Size, unless otherwise stated.

　

3.All kits are in Brand New dead stock condition.

　

4.Customers may not change style/size after order is processed.